کد مقاله کد نشریه سال انتشار مقاله انگلیسی نسخه تمام متن
1024188 1377783 2016 10 صفحه PDF دانلود رایگان
عنوان انگلیسی مقاله ISI
Model of post-implementation user participation within ERP advice network
ترجمه فارسی عنوان
مدلی برای مشارکت کاربران پس از اجرا در داخل شبکه مشاوره ERP
کلمات کلیدی
مشارکت کاربر. شبکه اجتماعی؛ ERP پس از اجرا. مرکزیت شبکه
موضوعات مرتبط
علوم انسانی و اجتماعی مدیریت، کسب و کار و حسابداری کسب و کار، مدیریت و حسابداری (عمومی)
چکیده انگلیسی

Base on the social network theory, this study attempts to investigate whether the network centrality will affect the user participation in ERP system post-implementation or not. In aspects of network centrality, we used degree, closeness, betweenness and eigenvector as indicators to investigate the relationships between individual network centrality and user participation. Then we further explore the impact of user participation on system use and user satisfaction. We adopted the ERP post-implementation of TSC Company as an example. The sample data has 211 questionnaires. Our empirical results show that network centrality positively affects the three dimensions of user participation; hands-on activity and communication activity positively affect system use; user–IS relationship, hands-on activity, and communication activity positively affect user satisfaction. Through the lens of social network, we argued that ERP user network plays an important role to influence user participation in post-implementation period, which is critical for system use and user satisfaction.

ناشر
Database: Elsevier - ScienceDirect (ساینس دایرکت)
Journal: Asia Pacific Management Review - Volume 21, Issue 2, June 2016, Pages 92–101
نویسندگان
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