کد مقاله کد نشریه سال انتشار مقاله انگلیسی نسخه تمام متن
1032047 943108 2009 18 صفحه PDF دانلود رایگان
عنوان انگلیسی مقاله ISI
Linking improved knowledge management to operational and organizational performance
موضوعات مرتبط
مهندسی و علوم پایه سایر رشته های مهندسی مهندسی صنعتی و تولید
پیش نمایش صفحه اول مقاله
Linking improved knowledge management to operational and organizational performance
چکیده انگلیسی

This research empirically examines the importance of knowledge management processes to operational and overall organizational performance (OPERF). Specifically, results indicate that a shared interpretation of knowledge among operational personnel mediates how knowledge is disseminated and used to design and implement a unified operational response to that knowledge. Further, results collected in a logistics operations (LO) context support a strong positive relationship between this knowledge management process and operational and organizational performance. Importantly, psychometric measures for organizational performance collected from managerial respondents were strongly correlated with secondary financial data for participating firms obtained from Compustat, thus supporting a link about operational performance and hard organizational performance data.

ناشر
Database: Elsevier - ScienceDirect (ساینس دایرکت)
Journal: Journal of Operations Management - Volume 27, Issue 3, June 2009, Pages 247–264
نویسندگان
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