Dynamic performance assessment of bus transit with the multi-activity network structure

• The multi-activity dynamic network data envelopment analysis model is proposed.
• Multiple activities, processes and periods are considered in a unified model.
• Both desirable and undesirable outputs are considered.
• The performance of bus transit firms in Taiwan is assessed.
• The sources of operational ineffectiveness among bus transit firms are different.

This paper proposes a multi-activity dynamic network data envelopment analysis model that combines the multi-activity, network and dynamic DEA models to assess the performance in terms of individual activities, individual processes, individual periods and overall operation. The main advantage of this model is that the linkages among activities and processes, the shared inputs among activities and processes, and the carry-over items among periods are included in a unified model. It can provide more appropriate performance measures. An empirical application of 20 bus transit firms in Taiwan for the period 2004–2012 is provided. Based on the operational characteristics of bus transit firms, both desirable and undesirable outputs are also incorporated into this model. The results show that none of the bus transit firms was effective in terms of the operational effectiveness, and the sources of operational ineffectiveness among bus transit firms were different. Over the period 2004–2012, the period-operational effectiveness scores maintained stable variance, the period efficiencies of highway and urban bus services appeared to have similar patterns, and transit bus firms performed well in the consumption process.

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