Nurturing Supportive and Engaging Induction Environments for Distance-learning Students

Distance learning (DL) students typically learn with very limited or no requirements for physical presence and this often means that learning may be perceived as a more isolating or less ‘natural’ experience. Postgraduate (PG) DL students are particularly vulnerable as mature students with working and family commitments who require more support in their transition to a DL PG study, having experienced a longer break in education. This paper presents the main findings of a survey of 82 students and semi-structured interviews with 11 students studying at the Robert Gordon University (Aberdeen, Scotland). The research explored their expectations and challenges encountered in transitioning to a DL PG study across a number of different subject areas. The study found that the online induction process should meet a variety of expectations and needs, focusing primarily on academic and social aspects. DL study can be an isolating experience, which can be made less alienating when there is a chance for students to get to know their peers and teaching staff. An inclusive approach to online induction geared towards flexible support and interactive, engaging content is an important consideration.