|کد مقاله||کد نشریه||سال انتشار||مقاله انگلیسی||ترجمه فارسی||نسخه تمام متن|
|2644489||1138317||2015||5 صفحه PDF||سفارش دهید||دانلود کنید|
Background/rationaleMany interpersonal labor disputes stem from the lack of communication skills and the relational problems in the interactions between health professionals.Aims/methodsA qualitative study was conducted in a Spanish hospital in order to get to know how the communicative interaction between hospital nurses is like in relation to the nurses' interpersonal interaction and communication skills developed in their working relationships. Twenty-one hospital nurses between 29 and 55 years old, working in different wards, were interviewed. Open-ended interview discourses were transcribed verbatim and analyzed using qualitative content analysis.ResultsThe following four key themes were analyzed: communication and sender; communication and awareness of who has the problem; non-verbal communication; communication and recipient.ConclusionThe results of this study highlight the need to broaden nurses' relational–communication skills in order to increase job satisfaction.
Journal: Applied Nursing Research - Volume 28, Issue 4, November 2015, Pages 257–261