کد مقاله کد نشریه سال انتشار مقاله انگلیسی نسخه تمام متن
2644489 1138317 2015 5 صفحه PDF دانلود رایگان
عنوان انگلیسی مقاله ISI
Interpersonal relations and nurses' job satisfaction through knowledge and usage of relational skills
ترجمه فارسی عنوان
روابط بین فردی و رضایت شغلی پرستاران از طریق دانش و استفاده از مهارت های ارتباطی
کلمات کلیدی
روابط بین فردی؛ بازخورد؛ یکدلی؛ پرسنل پرستاری؛ بیمارستان؛ پرستاران اسپانیایی
موضوعات مرتبط
علوم پزشکی و سلامت پرستاری و مشاغل بهداشتی پرستاری
چکیده انگلیسی

Background/rationaleMany interpersonal labor disputes stem from the lack of communication skills and the relational problems in the interactions between health professionals.Aims/methodsA qualitative study was conducted in a Spanish hospital in order to get to know how the communicative interaction between hospital nurses is like in relation to the nurses' interpersonal interaction and communication skills developed in their working relationships. Twenty-one hospital nurses between 29 and 55 years old, working in different wards, were interviewed. Open-ended interview discourses were transcribed verbatim and analyzed using qualitative content analysis.ResultsThe following four key themes were analyzed: communication and sender; communication and awareness of who has the problem; non-verbal communication; communication and recipient.ConclusionThe results of this study highlight the need to broaden nurses' relational–communication skills in order to increase job satisfaction.

ناشر
Database: Elsevier - ScienceDirect (ساینس دایرکت)
Journal: Applied Nursing Research - Volume 28, Issue 4, November 2015, Pages 257–261
نویسندگان
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