Putting families at the heart of their baby's care

Bliss is the UK's leading charity for babies born premature or sick, this paper explores the vital role of Bliss in supporting babies born premature or sick and in particular, the role Bliss plays in promoting family-centred care. The philosophy and benefits of family-centred care are well recognised yet there are still some barriers to implementing family-centred care in a neonatal setting. Bliss developed the Bliss Baby Charter in 2009 to standardise high quality family-centred care across the UK. This paper will discuss the principles of the Bliss Baby Charter and explore the emerging model of Family Integrated care and its relationship to family-centred care.