Article ID | Journal | Published Year | Pages | File Type |
---|---|---|---|---|
1032167 | Journal of Operations Management | 2010 | 11 Pages |
Abstract
This paper examines the simultaneous impact of configuration capacity, inventory level, and complexity on service performance as measured by unit and order fill rates in a configure-to-order environment. Demand skew is treated as a control variable. A simulation model based on data from a leading electronics manufacturer is used to test the hypotheses and identify the impact. Results suggest that there are differential direct and interactive effects of examined variables on unit and order fill rates.
Related Topics
Physical Sciences and Engineering
Engineering
Industrial and Manufacturing Engineering
Authors
David J. Closs, Gilbert N. Nyaga, M. Douglas Voss,