Article ID | Journal | Published Year | Pages | File Type |
---|---|---|---|---|
1032252 | Journal of Operations Management | 2008 | 15 Pages |
Abstract
The role of employee safety in supply chain performance has inexplicably been overlooked by operations management literature. With a few notable exceptions, there is no guidance in the literature for operations managers trying to understand the role that employee safety at their own or a suppliers could play in quality outcomes. This manuscript takes a first step to rectify this oversight by using cognitive dissonance theory to build a series of propositions that link safety perceptions to quality outcomes. Empirical tests of these propositions provide initial evidence that safety does indeed contribute to quality outcomes in the supply chain.
Keywords
Related Topics
Physical Sciences and Engineering
Engineering
Industrial and Manufacturing Engineering
Authors
Ajay Das, Mark Pagell, Michael Behm, Anthony Veltri,