| Article ID | Journal | Published Year | Pages | File Type |
|---|---|---|---|---|
| 10402702 | The Electricity Journal | 2005 | 6 Pages |
Abstract
Managers need to connect their insights about performance and perception to the economics of the business. For many companies, this will entail a shift in mindset from a traditional inside-out, operations-centric focus to outside-in thinking that starts with the priorities of customers.
Related Topics
Physical Sciences and Engineering
Energy
Energy Engineering and Power Technology
Authors
Jeff Elliott, Camilo Serna,