| Article ID | Journal | Published Year | Pages | File Type |
|---|---|---|---|---|
| 10402715 | The Electricity Journal | 2005 | 6 Pages |
Abstract
Repositioning customers as a strategic asset in the traditional utility mindset is an evolutionary, but inevitable, process. Utilities faced with new challenges, such as performance-based ratemaking, should embrace the concept as a key element of their regulatory strategy.
Related Topics
Physical Sciences and Engineering
Energy
Energy Engineering and Power Technology
Authors
Stephen Prince,