Determinants of library's effectiveness and efficiency: A study of collection development, organization and services of Maulana Azad Library, AMU (India)

The study is focused on users' opinion as regards the adequacy of library collection and analyzes the level of users' satisfaction about library collection, organization, facilities and services both traditional as well as, IT enabled services. A well structured questionnaire was administered to faculty members, research scholars and students of the AMU to collect data regarding the adequacy of library collection and analyze the level of users' satisfaction. The survey reveals that the library collection in the AMU library is adequate enough for their users. AMU library users were also satisfied with the existing infrastructure of library and organization of their collections. The researcher observed that the overall satisfaction levels of the users regarding the AMU library is good.

► We focused on users' survey as regards the adequacy of library collection. ► We analyzed the level of users' satisfaction. ► We found out that the library collection is adequate enough for their users. ► We observed that the overall satisfaction levels of the users is good.