A comparison of OpenURL link resolvers: The results of a University of Connecticut Libraries environmental scan

Open URL link resolvers are emerging technological tools designed to increase use of library collections by automating the process of locating and accessing library holdings. This study examines the system architecture and capabilities of commercially available OpenURL link resolvers to assess viable options for the University of Connecticut Libraries. Data for the study, largely experiential feedback received from libraries employing OpenURL link resolvers, were gathered through a series of evaluative activities. These included a preliminary literature review, Web survey, follow-up e-mail survey, and on-site visits to libraries. Results were analyzed within the context of the University of Connecticut Libraries' resources and needs. Analysis revealed wide variation in library experiences with and perception of product functionality and performance, as well as requisite staff and financial investments.