Article ID Journal Published Year Pages File Type
1099762 Library & Information Science Research 2007 19 Pages PDF
Abstract

This investigation examined the effects of Internet book reviews on consumer purchase intention. The total number of reviews and their length, the number of negative book reviews, and the order in which reviews appear were found to significantly influence customers’ book purchase intention. These results can assist book retailers to better understand the effects of various attributes in consumers’ book purchase process, as well as to manage book reviews effectively.

Related Topics
Social Sciences and Humanities Social Sciences Library and Information Sciences
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