Digital Age Discoverability: A Collaborative Organizational Approach

The case study highlights accomplishments of technical services staff members who successfully engaged co-workers in selection, implementation, and enhancement of a Web-scale discovery service. Continuing support of the full discovery layer lifecycle illustrates evolving information practices and workplace outcomes at the Auraria Library. Concluding reflections offer transferable insights to other organizations aspiring to co-design workplace environments that enliven creativity, discovery, and exploration.