SEESAU: University of Georgia's Electronic Journal Verification System

In support of its increasing electronic journal collection, William T. Murray from the University of Georgia Libraries has developed an access verification tool called SEESAU (Serial Experimental Electronic Subscription Access Utilities). This Web interface has utilized UGA's integrated library system and link resolver to coordinate approximately 37,000 access checks since January 2007. A problem resolution system is included as part of SEESAU and functions similarly to a ticketing system. Through use of SEESAU, library staff have not only discovered access problems proactively, but they have also discovered Web site performance issues, title maintenance concerns and corrections that need to be made to their knowledgebase.