From utility disconnection to universal access

By some estimates, 31% of Americans face some sort of 'energy insecurity,' but the full extent of the issue and the magnitude of its effect are often difficult to quantify. This case study examines disconnection policies primarily in Minnesota and attempts to extrapolate lessons learned for other states and the nation as a whole. The case study concludes with a discussion about the relevance of U.S. universal access to the utility shut-off challenge.