Article ID | Journal | Published Year | Pages | File Type |
---|---|---|---|---|
1101968 | Journal of Voice | 2014 | 6 Pages |
Abstract
Our study provides data about the voice behavior of a large cohort of call center operators and demonstrates that the number of work hours and the percentage PT are not statistically related to the perception of voice disturbances in this working category.
Keywords
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Authors
Giovanna Cantarella, Elisabetta Iofrida, Paola Boria, Simone Giordano, Oriana Binatti, Lorenzo Pignataro, Claudia Manfredi, Stella Forti, Philippe Dejonckere,