Article ID | Journal | Published Year | Pages | File Type |
---|---|---|---|---|
1107433 | Procedia - Social and Behavioral Sciences | 2016 | 8 Pages |
Abstract
This paper provides an overview of performance measurement implementation by Local Authorities in Sarawak. It discusses the importance of performance measurement and identifies the factors for achieving excellent performance among local authorities. The paper also raises the need to develop a measurement model for assessing the performance of local authorities and offers some suggestions to improve performance. It also discusses the philosophy of Government Transformation Program (GTP) towards achieving a fully-developed nation through excellent service delivery.
Related Topics
Social Sciences and Humanities
Arts and Humanities
Arts and Humanities (General)
Authors
Siti Mardinah Binti Abdul Hamid, Jamil Bin Haji Hamali, Firdaus Abdullah,