Dysfunctional Communities of Practice – Thread for Organization

The paper is dedicated to the problematic of dysfunctional behavior of communities of practice. Community of practice is a group of people who have some common interest (domain) and are able to share knowledge, experiences, tools and best practices to solve problems. Human relationships in a community are friendly and supportive. Organizations usually profit from communities of practices but these groups of people can also jeopardize organizational objectives when behave in dysfunction way. The paper provides the review of literature on communities of practice and dysfunctions they may suffer with. The importance of the problematic is demonstrated on a case on dysfunctional behavior of community in telecommunication organization in post communist European country.