The Analysis of the Organizational Civic Behavior in the Public Institutions

Problem statement, The public institutions are organizations that unlike profit institutions do not have many available resources. Among these the human factor represents the most important resource and the efficiency of the public institutions is highly influenced by the developed behavior of the public servants. Purpose of study:1. Identifying the level of the organizational civic behavior in the public institutions;2. Identifying the relation between the organizational civic behavior and the performance in work of the employee;3. Identifying the work satisfaction of the employees from the public institutions.Research methods: The research was basedon threesurveysthat haveaimed toidentifyperformance andjob satisfactionandorganizationalcitizenshipbehaviorlevel. Respondentswere instructed tocompletethe questionnairesappropriatelytosituationsmost frequentlyencountered ineverydaylife.Findings,To validatethe three hypothesis we usedindependentsamplest testfor independent samples and correlations between two public institutions (tax andhealth) of256 peopleaged between28 and62 years. Conclusions,The study shows an organizational civic behavior above average of the public servants. This is due both to the individual differences of the employees and the other organizational variables that mark the working climate and influence the behaviors adopted by the employees. The degree in which the personnel are satisfied with the work performed, the salary, the relations with the colleagues are reflected in the level of the organizational civic behavior manifested.