Levels of Job Satisfaction among Engineers in a Malaysian Local Organization

Currently, most of the organizations faced the challenge to maintain their employees’ commitment in their current business environment. Skill employees, like engineers, are willing to change their employer if they get better offer from other organization. This is often due to low organizational commitment. As such, this study examines the organizational commitment among engineers at Tenaga Nasional Berhad (TNB). The specific objectives of this study is to find out the levels of engineers’ job satisfaction in the specific organization. Data were collected from 336 engineers from four regions in Peninsula Malaysia, namely North, South, East and West, using stratified random sampling procedure. These four regions were divided to represent four states which run three TNB's core businesses, which are generation, transmission and distribution. Descriptive and inferential statistics were employed to answer the objectives and to test the hypotheses of the study. One general hypotheses and three sub-hypotheses were developed based on the Social Exchange Theory. The hypotheses predicted that organizational commitment are positive related to job satisfaction. The results show that job satisfaction were considered as among the factors that contributed to organizational commitment. It was also found that although the levels of job satisfaction among the engineers were much lower, they still remained in the organization.