Improvement of Functionality of Logistics Processes in a Selected Public Road Transport Company

The functionality of transport and communication companies involves service activities trying to satisfy transport needs. There are many computer aided management systems, including the ones designed specifically for transport companies, supporting transport processes by streamlining the meeting of transport needs. It is in this article that functional problems occurring in a road transport company before implementing an ERP computer system are identified. While conducting the analysis, a number of problems occurring in the company was noticed. The most serious problem was found in the sphere of the information flow and especially in the lack of the data consistency. The analysis of the results of the solutions implemented was carried out. The examined company set the direction of the management development through the introduction of ERP. The results achieved support the company management with the use of the ERP system.