Conceptualisation of Quality Issues in Malaysian Construction Environment

The construction environment has lagged behind other industries in improving the quality. Though it is a major contributor to the economy of any country, it faces the problem of high fragmentation, instability, low productivity, poor quality and lack of standards. This paper aim to investigate the quality issues in Malaysian construction environment. An extensive literature review and preliminary interview was done and findings show that Malaysian construction environment does have quality problems throughout the construction process. This paper provides evidence for the on- going research undertaken by the author, the need to establish the quality purchasing process framework to the Malaysian construction industry.