Applied Simulation Model for Design of Improving Medical Record Area in Out-patient Department (OPD) of a Governmental Hospital

This article presents a method for design of improving medical record area in OPD of a governmental hospital case study, Mahasarakham Hospital, Thailand. By using a simulation model which is Petri Nets model for simulating and analysis of coming patients and their relatives in the hospital case study during 6:30-16:00 of the working days. Results found the application was applicable. Recommendations in the design of improving the waiting area case study were discussed and presented in this research.