System Quality and its Influence on Students’ Learning Satisfaction in UiTM Shah Alam

Blended learning is widely used in higher education institutions. Many studies have discovered the strengths and potential of blended learning approach in learning, but there is lack of research in examining the quality of the system used for blended learning. How far does the system quality influence the students’ learning and how far does the quality of the system help in promoting blended learning in higher education institutions? There is scarcity of research in examining the students’ learning satisfaction with system quality of a system. Therefore, this study intends to examine the relationship of learning satisfaction with system quality of the blended learning system used in UiTM. A total of 382 students participated in this study. Data was analyzed using the Statistical Package for Social Science (SPSS). The results revealed that there is relationship between learning satisfaction and system quality of the blended learning system. Implications and recommendations of the study are also discussed in this paper.