Selecting the Optimal Software Solution under Conditions of Uncertainty

During the past decade, to a greater extent, companies undertake projects with virtual teams - teams composed of temporary employees from different parts of the world, relying heavily on virtual communication. The aim of this paper is to show a mathematical model of decision-making under conditions of uncertainty using the Laplace's criterion for choosing the right software solution for virtual teams. To do this, the following software solutions were analyzed: Any Meeting, Caltech's EVO, Live Meeting and Skype Free. Even it was mathematically demonstrated that certain software programs are the optimal solutions for defining the collaborative environment of virtual teams, in practice there have to be consider other specific conditions and/or requirements.