A National Survey on Dual Training System Implementation in Malaysian Industry

This paper presents the findings from a national survey conducted in Malaysia with respect to National Dual Training System (NDTS) and industry involvement in the program. The NDTS was launched in 2005; it is organized by the Department of Skills Development, Ministry of Human Resources Malaysia. To be successful in its implementation, NTDS requires full support and involvement from industrial and manufacturing sectors. The survey has two major objectives: first, to identify major factors; and second, the barriers that hinder industrial and manufacturing sectors from participating in the NDTS program. A set of survey questionnaire was developed as data collection instrument. Survey questionnaire was sent to 5,000 companies comprising of multinationals, small and medium-sized industries. A total of 509 companies returned the completed questionnaires; giving a low response rate of 10.18%. The survey results shows major factors and barriers that hinder industries and manufacturing sectors from participating in the NTDS comprise of training culture, organizational structure, resources, policies, and awareness about NDTS. It was found from the survey, a high majority of respondents did not participate in the NDTS because they were not aware about its existence and no information or publicity materials made available to them. Therefore, it is recommended that the Department of Skills Development, Ministry of Human Resources Malaysia to provide more information and publicity to the industrial and manufacturing sectors with respect to the NDTS program.