Article ID Journal Published Year Pages File Type
1122386 Procedia - Social and Behavioral Sciences 2012 8 Pages PDF
Abstract

The purpose of the study is to examine youth customer behaviour due to the restaurant's atmospheric element environment. It also explores the environment of the restaurant and the use of atmospherics by the restaurateurs through the reactions of the customers. The dimensions of colour, design, lighting, and restaurant layout, among others, were measured. Qualitative data taken from 300 youth customers were analyzed, and interpretations of the relationships were made. It was found that atmospheric elements contributed significantly in each representation of customer behaviour.

Related Topics
Social Sciences and Humanities Arts and Humanities Arts and Humanities (General)