Applying Fuzzy Outranking Method to Measurement System of Multidimensional Performance

Performance measurement and evaluation are widely conducted in contemporary organizations. The decision-making ambiguity in performance measurement system research has been conceptually studied from accounting, organizational and behavioral perspectives, however it is still not paid major attention, although some fuzzy methodologies have been exploited in measuring and evaluating performance in several practical areas. The aim of this paper is to propose a general system of multidimensional performance evaluation and introduce performance rating into it by applying fuzzy outranking method. By doing this, the performances can be evaluated reciprocally through performance rating from multi-perspectives. Moreover, the system can be utilized for measuring and evaluating between divisions or companies.