| Article ID | Journal | Published Year | Pages | File Type |
|---|---|---|---|---|
| 1143379 | Operations Research Letters | 2006 | 6 Pages |
Abstract
Consider the Geo/Geo/1 queue with impatient customers and let X reflect the patience distribution. We show that systems with a smaller patience distribution X in the convex-ordering sense give rise to fewer abandonments (due to impatience), irrespective of whether customers become patient when entering the service facility.
Keywords
Related Topics
Physical Sciences and Engineering
Mathematics
Discrete Mathematics and Combinatorics
Authors
J. Van Velthoven, B. Van Houdt, C. Blondia,