Article ID | Journal | Published Year | Pages | File Type |
---|---|---|---|---|
1698357 | Procedia CIRP | 2016 | 6 Pages |
Abstract
The adoption of digital technologies has been identified as crucial for manufacturers moving to service-based business [18], [27] and [28]. However, it is not clear how technological improvement are central to develop key capabilities for business and service innovation [1]. This paper aims at filling this gap, focusing on the following aspects: 1) the key capabilities enabled by digital technologies to support servitization transformation; 2) the relationship between each specific value proposition and those capabilities. To ground our findings on extant research, we adopt the classification provided by [19], and we refer to three strategies, namely equipment suppliers, availability providers and performance providers.
Keywords
Related Topics
Physical Sciences and Engineering
Engineering
Industrial and Manufacturing Engineering
Authors
Marco Ardolino, Nicola Saccani, Paolo Gaiardelli, Mario Rapaccini,