Data Acquisition for Quality Loss Function Modelling

Quality loss functions can be a valuable tool when assessing the impact of variation on product quality. Typically, the input for the quality loss function would be a measure of the varying product performance and the output would be a measure of quality. While the unit of the input is given by the product function in focus, the quality output can be measured and quantified in a number of ways. In this article a structured approach for acquiring stakeholder satisfaction data for use in quality loss function modelling is introduced.