Configuration Management in Complex Engineering Projects

Digital technologies are radically transforming project delivery, breaking the mould of 1960s approaches to enable more rapid and agile forms of organizing. Yet the use of large digital data-sets also requires new forms of control. This study compares the leading practices of managing change in digitally-enabled projects in Airbus, CERN and Crossrail. It focuses on configuration management, the process of maintaining system integrity while handling change to both the digital data-set and the related real- world engineering systems. The contribution is to explain: first, why configuration management has become more, rather than less, important in complex engineering in an era of ‘big data’; and second, how approaches to configuration management are shaped by these industrial contexts of civil engineering, nuclear research and aerospace. The paper concludes by considering the implications for managing digitally-enabled projects.