Improving sustainability through effective reuse of product returns: minimizing waste in a batch blending process environment

A case study of a successful reuse program in a batch blending production environment is presented. This program involves not only addressing the company's own potential waste, but also working with distributors and customers to take back and reuse product, thus eliminating the customers' burden of disposal. Implications of the program for downstream supply chain partners are identified and a structured approach for implementation is presented. Modification for use in similar production environments is possible, enhancing sustainability, while providing environmental as well as economic benefits.