Article ID Journal Published Year Pages File Type
2543973 Journal of the American Pharmacists Association 2009 10 Pages PDF
Abstract
A previous application of this instrument in a traditional community pharmacy setting yielded two interrelated latent constructs (“friendly explanation” and “managing therapy”). Our analysis suggests that the formation of patient satisfaction in rural community telepharmacies is much simpler in that patients form a single construct exhibiting high mean and median values. Anecdotal evidence from the literature suggests that the formation of a single construct reflects patients' desire to retain a point of access to health care in their communities.
Related Topics
Health Sciences Medicine and Dentistry Public Health and Health Policy
Authors
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