Monitorización de indicadores de gestión que relacionan la actividad de urgencias del hospital y la del laboratorio

This aim of this study is to monitor the activity carried out in the emergency laboratory of Son Dureta University Hospital during the years 2000-2004 and to discuss the variations. This work is based on the the graphical comparison between the trends of indicators of analytical demand (tests/requests), (URV/requests), and (URV/tests) that represent the productivity of laboratory and also other indicators that associate emergency activities of the hospital with the laboratory (laboratory requests/emergencies), (tests/emergencies), and (URV/emergencies). The results show an inverse relationship between the hospital emergencies and laboratory. The hospital emergencies have decreased as there is a new hospital in Palma, on the other hand, the activity of the urgent laboratory has increased. The reason is due to the increase inpatient activity in new hospital areas: heart surgery, a significant increase of critical care, psychiatry, toxicology, etc. A trend to complexity is observed, that is due to the increase in indices: URV/tests, tests/emergencies, and URV/emergencies; that have arisen from the new diagnostic criteria for myocardial infarction. This has caused a large increase tropinin assays, the use of CRP as a sepsis marker and drug abuse testing to confirm the suspicion of drug taking.