How can family centred care be improved to meet the needs of parents with a premature baby in neonatal intensive care?

During clinical practice in 2010 as a final year nursing student, time was spent across two neonatal intensive care units; significant differences were noted in the way professionals involved family in their baby’s care. This article aims to identify areas of practice that reflect a family centred care (FCC) approach when a baby is born prematurely. The birth of a premature baby can put parents under enormous strain. Whilst it is not always possible to prepare for the birth, effective communication can reduce the impact of stress. Parents are the most important part of a baby’s caregiving team, and the delivery of effective FCC requires sensitivity and understanding. This article will identify parents’ needs, and ways that professionals can offer meaningful support. Practice will be reflected upon and recommendations made.