Parental perceptions of neonatal care

This qualitative study investigated retrospective experiences of parents whose infants (24–37 weeks’ gestation) required Neonatal Unit admission. Using semi-structured interviews, parents of 20 infants were recruited and 16 interviewed. Data analysis revealed several themes: Parental impressions, Care delivery; Impact on relationships and Parental control issues. Although parents generally found staff supportive and helpful, they highlighted difficulties they had experienced. Initial parental impressions and aspects of care delivery are presented here. Events preceding admission are often bewildering and unexpected. First impressions can be distressing and effective communication channels vital, if we are to allay parental fears. Recommendations include providing frequent updates for parents, Positive re-enforcement and support by staff as infants progress from intensive to special care and Provision of written information explaining the unique aspects of the neonatal environment. This small study provides insight into the experiences of a group of parents and valuable information for neonatal staff.