Article ID | Journal | Published Year | Pages | File Type |
---|---|---|---|---|
2665722 | Journal of Pediatric Nursing | 2012 | 10 Pages |
Abstract
Traditional 4- to 6-week clinic follow-up after pediatric ambulatory surgery does not rapidly identify complications and is often a burden for parents. Telephone follow-up offers support and is preferred in a variety of adult populations, but there is little research in pediatrics to support this practice. This article describes a practice change involving a standardized telephone follow-up protocol by a pediatric nurse practitioner to parents within 1 week of their child's ambulatory surgery. An interview survey method was used to evaluate parent satisfaction with telephone follow-up and desire for a clinic visit. Staff satisfaction and resource utilization are also described.
Keywords
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Perinatology, Pediatrics and Child Health
Authors
Barbara P. Kassmann, Sharron L. Docherty, Henry E. Rice, Donald E. Bailey Jr., Michelle Schweitzer,