Article ID Journal Published Year Pages File Type
2666835 Journal of Pediatric Nursing 2012 6 Pages PDF
Abstract

The purpose of this article was to describe the use of continuous performance improvement (CPI) methodology to standardize nurse shift-to-shift handoff communication. The goals of the process were to standardize the content and process of shift handoff, improve patient safety, increase patient and family involvement in the handoff process, and decrease end-of-shift overtime. This article will describe process changes made over a 4-year period as result of application of the plan–do–check–act procedure, which is an integral part of the CPI methodology, and discuss further work needed to continue to refine this critical nursing care process.

Related Topics
Health Sciences Medicine and Dentistry Perinatology, Pediatrics and Child Health
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