Experimental studies of computerized procedures and team size in nuclear power plant operations

The operation of a nuclear power plant is so complex that it requires teamwork. To support team performance, a system need to provide all team members integrated information displays as well as decision aids (e.g., computerized procedures). Two experiments were conducted to investigate the effects of computerized procedures and team size on operating performance. Forty-five participants were involved in the experiments. Each participant executed decision and action tasks to deal with alarm signals, while detecting occasional system errors in the interface. Results showed that effects of computerized procedures were significant on various performance indicators, such as operation time, operation errors, and learning effect, and that two operators would be a satisfactory size in the teamwork system providing computerized procedures.