Article ID | Journal | Published Year | Pages | File Type |
---|---|---|---|---|
322474 | Evaluation and Program Planning | 2014 | 9 Pages |
Abstract
•Evidence-based approach to organization evaluation.•Multiple performance-based perspectives.•Collaborative approach to evaluation.•Integrative approach to continuous quality improvement.
The work described in this article focuses primarily on how human service organizations can use an evidence-based, self-assessment approach to organization evaluation to facilitate continuous quality improvement and organization change. Real-life examples are presented, strengths and challenges discussed, and future conceptual and measurement issues identified.
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Authors
Robert L. Schalock, Tim Lee, Miguel Verdugo, Kees Swart, Claudia Claes, Jos van Loon, Chun-Shin Lee,