M-health infusion by healthcare practitioners in the national health services (NHS)

Despite substantial research on IT implementation in the IS field, the healthcare industry has historically been considered a technological laggard and lacks direction on how to successfully infuse new technological innovations within individuals work practices. Theoretically, m-health technologies, if infused in work practices can potentially enhance the quality of healthcare delivery. The question remains as to whether practitioners' performance significantly improves and individual knowledge is enhanced through the infusion of these technologies. While a significant amount of extant literature focuses on initial technology adoption and acceptance, there remains a dearth of literature which focuses on the long term utilisation and associated benefits. This paper addresses this gap in extant literature through the development and testing of a conceptual model, exploring determinants of individual infusion of m-health technologies and their subsequent outcomes. This study has several implications for both theory and practice.

► Develops a model to explain an individual's infusion of m-health technologies. ► Task, user and technology characteristics explain infusion of m-health technologies. ► Infusion of m-health technologies improves practitioners' performance. ► Infusing m-health technologies does not directly create knowledge. ► Infusing m-health technologies facilitate medical learning.