Implementing an open process approach to a multilingual online writing center: The case of Calliope

This paper briefly describes the main characteristics of Calliope, a Belgian online writing center. Calliope began with the collaborative development of a theoretical framework based on a process approach to writing with a recognition of differences in learning and writing profiles. In this paper, we describe our theoretical framework, how it was developed, and how it is used in our classes (blended learning). Starting from a description of the content model, we also describe three key components of the multilingual online writing center: (a) the Feedback Editor, (b) the collaborative writing environment, Escribamos, and (c) the e-portfolio tool. We conclude the paper with a discussion on technical and content-related problems we encountered during Calliope's development process.