Parent Satisfaction with Educational Experiences scale: A multivariate examination of parent satisfaction with early childhood education programs

The study investigated a scale developed to measure parents’ satisfaction with experiences of various aspects of their child's early education program. The Parent Satisfaction with Educational Experiences (PSEE) scale was co-constructed with parents and teachers in preschool, kindergarten, and first grade programs in a large urban school district. Demographic and PSEE data were collected from a representative sample of 648 parents. Factor analyses yielded three dimensions of parent satisfaction with teacher contact experiences, classroom contact experiences, and school contact experiences. Multivariate analyses showed that parents with children in Head Start or kindergarten were more satisfied in all three dimensions than were parents of children in child care or first grade. Married parents were more satisfied with their teacher contact than were single parents and parents who were not employed full-time were more satisfied with their contact across all three dimensions than were parents who were employed full-time. Implications for fostering parent involvement were discussed.