| Article ID | Journal | Published Year | Pages | File Type |
|---|---|---|---|---|
| 358903 | The Journal of Academic Librarianship | 2010 | 9 Pages |
Abstract
ABSTRACTThis research explores the extent of service quality in Spanish university science and technology libraries, based on the expectations and perceptions of their users: faculty and researchers. Users' information behavior is analyzed with the specially designed BiQual tool, which reveals specific needs such as the greater importance of electronic collections and improved electronic access.
Related Topics
Social Sciences and Humanities
Social Sciences
Education
Authors
Maria Pinto, Viviana Fernández-Marcial, Carmen Gómez-Camarero,