| Article ID | Journal | Published Year | Pages | File Type |
|---|---|---|---|---|
| 359038 | The Journal of Academic Librarianship | 2009 | 11 Pages |
Abstract
This study investigates user preferences for reference and technical support, services, and facilities featured in an academic library and Learning Commons through a 23-item questionnaire distributed to building entrants during one 24-hour period on March 14, 2006. Results revealed a strong preference for face-to-face assistance (including roving), suggested enhancements, and documented user demographics.
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Authors
Anne Cooper Moore, Kimberly A. Wells,