| Article ID | Journal | Published Year | Pages | File Type |
|---|---|---|---|---|
| 359141 | The Journal of Academic Librarianship | 2006 | 10 Pages |
Abstract
Reference interactions with patrons in a digital library environment using digital reference services (DRS) has become widespread. However, such services in many libraries appear to be underutilized. A study surveying the ease and convenience of such services for patrons in over 100 academic health science library Web sites suggests that cumbersome access and difficulty of use may be a key restraining force.
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Authors
Cheryl Dee, Maryellen Allen,