Article ID | Journal | Published Year | Pages | File Type |
---|---|---|---|---|
4230118 | Journal of the American College of Radiology | 2016 | 7 Pages |
Abstract
Patients' perception of radiology imaging centers is largely shaped by aspects of service quality. Schedulers, receptionists, technologists, and billers heavily influence patient satisfaction in radiology. Thus, radiologists must promote a service-oriented culture throughout their practice.
Keywords
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Radiology and Imaging
Authors
Ankur M. MD, Molly MD, MPA, Andrew B. MD, MPA,