Study of the prevalence of critical and conflict-prone points in facades

Facades are one of the most important areas of buildings, where one can find a large quantity of interacting layers, with multiple critical points emerging. This study concerns the complaints made by users in court, resulting in a total of 1374 damages having been analysed and quantified, grouped in 17 different types. The various underlying causes (29 in total) were also determined, as well as the building types and elements in which anomalies occur most frequently. These damages were grouped by similarity, and their prevalence was calculated in order to inform technicians with regard to which aspects should be improved in both design and construction.